Shipping Policy Overview

Last Updated: 6-17-2026

At TLA (Tee Luxe Aura), we’re committed to delivering your beauty essentials quickly, safely, and efficiently.

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and public holidays).
• Once your order has been processed and shipped, you’ll receive a confirmation email with tracking information (where available).
• During sales, holidays, or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

Please note that delivery times are estimates and may vary due to customs clearance, courier delays, weather conditions, or other unforeseen circumstances.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer Free Shipping on qualifying orders during special promotions.

Tracking Your Order

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking number (where available), allowing you to monitor your package until delivery.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Include:

• Your order number
• Photos (if applicable)
• A brief description of the issue

We’ll work with the shipping carrier to resolve the matter as quickly as possible.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees required by their country.